Lead Teller

CV Restu Cendrawasih · 📍 Jambi · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 23.000.000 per month
CV Restu Cendrawasih is seeking a dynamic and experienced Lead Teller to join our team in Jambi. As the Lead Teller, you will be responsible for overseeing the daily operations of our teller team, ensuring excellent customer service, and maintaining the highest standards of security and compliance. This is an excellent opportunity for a professional looking to advance their career in the banking sector.

📋 Tanggung Jawab Pekerjaan

Overseeing the daily operations of the teller team, including customer service and transaction processing.,Ensuring compliance with all banking regulations and internal policies.,Managing customer accounts and providing financial advice and solutions.,Training and mentoring junior tellers to maintain high service standards.,Monitoring and reporting teller performance and customer feedback.,Handling customer complaints and resolving issues promptly and professionally.,Maintaining a clean and secure work environment.,Assisting in the development and implementation of new banking products and services.

🎓 Kualifikasi & Syarat

Bachelor's degree in Banking, Finance, or a related field.,Minimum of 3 years of experience as a Teller or similar role in the banking industry.,Strong knowledge of banking products and services.,Excellent communication and interpersonal skills.,Ability to work under pressure and meet tight deadlines.,Proficiency in using banking software and systems.,Knowledge of Indonesian banking regulations and compliance requirements.,Leadership and team management skills.

🛠️ Keahlian

Customer service and relationship managementFinancial advisory skillsProblem-solving and conflict resolutionTraining and developmentPerformance monitoring and reportingSecurity and compliance awareness
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