Marketplace Administrator (Urgent Hiring - Jakarta)

Join Ocean Space, a dynamic and innovative company at the forefront of digital marketplace solutions, as our Marketplace Administrator in Jakarta Utara. This is an urgent hiring opportunity for a detail-oriented professional to manage and optimize our online marketplace. As part of our team, you will play a crucial role in ensuring the smooth operation of our platform, from managing product listings to handling customer inquiries and resolving issues. This role offers a unique chance to work in a fast-paced environment and contribute to the growth of a leading digital marketplace.

At Ocean Space, we are committed to fostering a culture of excellence and innovation. Our marketplace administrator will work closely with cross-functional teams to implement and maintain our marketplace software, ensuring that our platform is user-friendly, secure, and efficient. You will have the opportunity to work with cutting-edge tools and technologies, including Shopify, Magento, and other e-commerce platforms. This role is ideal for someone who is passionate about digital marketplaces and wants to make a significant impact in this growing industry.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize product listings to ensure they are accurate, up-to-date, and compliant with marketplace policies.
• Handle customer inquiries and resolve issues promptly to maintain high customer satisfaction.
• Monitor marketplace performance metrics and provide regular reports to stakeholders.
• Collaborate with cross-functional teams to implement and maintain our marketplace software.
• Ensure compliance with marketplace policies and regulations.
• Stay updated with industry trends and best practices in digital marketplaces.
• Provide training and support to sellers and customers on using our platform.
• Work with data analytics tools to identify trends and opportunities for marketplace growth.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience in a similar role, preferably in a digital marketplace environment.
• Proficient in using e-commerce platforms such as Shopify, Magento, and WooCommerce.
• Strong knowledge of data analytics tools like Google Analytics and Tableau.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Certification in e-commerce or digital marketplace management is a plus.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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